Effective Date: 13 October 2023
At TakeProfit, we are committed to providing valuable trade information and services to our subscribers. Our Refund Policy outlines the conditions under which refunds may be granted for our services. Please read this policy carefully.
1. Refund Eligibility
We generally do not offer refunds for our subscription services. However, we may consider refunds under exceptional circumstances, which may include, but are not limited to:
– Technical issues or service downtime that significantly impact your ability to use our services.
– Billing errors, such as overcharges or incorrect charges.
2. Refund Request Process
If you believe you are eligible for a refund based on the criteria mentioned above, please follow these steps:
– Contact our customer support team by https://tprofit.io/contact-us/ within 30 days of experiencing the issue or receiving the billing notice.
– Provide detailed information about the issue, including your account information, the nature of the problem, and any relevant documentation or evidence.
– We will review your request and, if approved, process the refund as soon as possible.
3. Refund Approval
Refunds are subject to approval by our team, and we reserve the right to determine whether a refund is warranted based on the circumstances.
4. Refund Method
If a refund is approved, we will process it using the same payment method that you used for your subscription. The time it takes for the refund to be credited to your account may vary depending on your payment provider.
5. Subscription Cancellation
If you are dissatisfied with our services, you may cancel your subscription at any time. Cancellation will terminate your subscription and prevent further billing.
6. Contact Us
If you have any questions or concerns about our Refund Policy, please contact our customer support team at https://tprofit.io/contact-us
7. Changes to the Refund Policy
We reserve the right to update this Refund Policy as needed. Any changes will be effective immediately upon posting.